Support
We’re a small team and we read every message. Most replies go out within one business day.
Email us
The fastest way to reach us is by email. Include your account email and a short description of what you need help with.
dan@swingspacegolf.comAccount & login
- Forgot your password? Reset it here.
- Trouble signing in on the iPhone app? Make sure you’re running the latest version from the App Store, then try signing out and back in.
- Want to delete your account? Open the iPhone app, go to Profile → Settings → Delete Account. On the web, email us and we’ll handle it within one business day.
Subscriptions & billing
- Subscribed through the iPhone app? Manage or cancel your subscription in your iPhone’s Settings → Apple ID → Subscriptions. Apple handles iOS billing and refunds.
- Subscribed on the web? Manage your plan from your profile. For refund requests, email us.
- See current pricing and tiers on the pricing page.
Swing video uploads
- Videos can be recorded with your phone’s regular camera — no special app needed.
- Coach feedback typically arrives within 24–48 hours. Pro members receive priority review.
- Upload getting stuck? Make sure you have a stable internet connection and the video is under a few minutes long. If it still won’t go through, email us with the video and we’ll sort it out.
Lessons
- Book lessons from the Lessons tab in the app or on the web.
- Need to reschedule or cancel? You can do it yourself up to 24 hours before the lesson. Inside that window, message your coach directly.
- Running late or can’t make it last minute? Send your coach a message in the app so they know.
Privacy, terms & legal
Still stuck?
Email dan@swingspacegolf.com with a screenshot or short description of what’s happening and we’ll get back to you.